Aquabliss Case Study
Aquabliss is a swim school for children and adults, there are four facilities in Sydney and NSW.
Aquabliss had run successful Google Ads, Facebook and Instagram campaigns in 2019, but struggled to cater to a high volume of incoming queries. Then in 2020 their leads dropped as a result of COVID-19 restrictions that hit the swim school industry particularly hard.
We focused on maximising exposure through paid campaigns from 2018 to 2019. Our wider strategy incorporated SEO efforts, however most of the traffic and leads were driven by paid campaigns.
The addition of chatbot capabilities streamlined and automated the lead capturing and customer relations processes. This enabled their in-house team to focus on optimising internal business processes.
We continued this same optimisation process during COVID, to keep rankings and visibility moving higher. This was achieved with a 30% increase in organic traffic YoY.
What was the outcome?
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